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How Institutions Can Connect Official WhatsApp and Telegram Enquiry Bots

Missing late-evening or weekend parent admissions inquiries on WhatsApp leads to prospective families turning to other competing schools.

Delayed responses to prospective parents lose enrollments

When parents research schools at night and send WhatsApp messages that sit unanswered until Monday, they look elsewhere.

Connect official institutional messaging channels for automated responses

  1. Open Admissions Channels in your institutional Marketing Kit settings.

  2. Scan the on-screen QR code with your official institutional WhatsApp business phone.

  3. Connect your official Telegram bot account in the same settings panel.

  4. Enable guided menus or keyword replies to answer common admission questions instantly.

Put it into practice

Example: Answering weekend admission inquiries automatically

A parent messages the school WhatsApp on Sunday at 9:00 PM; the bot immediately shares fee structures, tour timings, and the online application link.

Worth checking first

  • Uses your school's dedicated phone number, keeping teachers' personal phones private.
  • Set quiet hours to pause automated messaging during designated maintenance times.

How EduVetta helps

EduVetta integrates official WhatsApp and Telegram channels directly with your admissions pipeline, providing 24/7 automated parent engagement.

See how Website & Admissions works for institutions.

Set it up for your institution

Bring it to your institution.

Website & Admissions is part of the EduVetta institution workspace. Tell us about your institution and we will set it up with you.